Propuesta de mejora del proceso productivo de pisos y discos de caucho de material reciclado, para la empresa de AMBI S.A. : Diseño de un plan de muestreo, para la propuesta de mejora del proceso productivo de pisos y discos de caucho de material reciclado, para la empresa de ambis.a, mediante la gestión por procesos, con puntos claves en cada etapa del ciclo de producción

Abstract

The proposal to improve the production process of rubber floors and discs made from recycled material aimed to develop a comprehensive process management approach. With this approach, critical points were identified and addressed in each stage of the production cycle in a company in the city of Quito DM. This company has a sustainable vision with the environment, since it carries out work of manufacturing products based on recycled tires. Since these products contribute to caring for the environment, this work was developed with a responsible and ecological guide. The research adopted a mixed approach, combining quantitative and qualitative aspects, allowing a holistic and exhaustive understanding of the studied environment to be obtained. Although the company lacked documentation in the production area, the study began with a process survey, to evaluate and analyze the operation of the company within the production area, where certain problems were found that affected good productive performance. In addition, exploratory and descriptive methods were used that covered various facets of the process, thus achieving a complete and integrated view of numerical data with qualitative perceptions and experiences, which helped identify patterns and trends in critical activities. As a result, a proposal for improvement action was formulated based on strategic solutions. These include implementing rigorous preventative maintenance, procuring efficient generators, developing training programs and standard operating procedures through production planning. These strategies are designed to ensure continuous commitment to improvement, aligning value and quality objectives with product-related expectations.