Desarrollo de una aplicación web para un taller de mecánica automotriz para la empresa CHBI Consulting

Abstract

The value of the Automotive Mechanics Workshop business lies in performing repairs to vehicles while meeting quality and time requirements, as well as staying close to the customer to guide them through future maintenance and scheduled repairs. In the present project, a prototype web application is being built that offers two solutions for the automotive mechanics workshops: one is the administration using the Kanban method of the work orders of vehicles that are registered for repair, and another is a system of recommendations to guide the customer in future maintenance and programmed repairs. To validate the proposed development, interviews using the theory of the Technology Acceptance Model were conducted with the owner of CHBI Consulting, the Workshop Manager, the Parts Manager and Assistant Workshop Manager of an auto mechanic’s shop. In these interviews it was possible to evaluate the perception of the users in terms of usefulness and ease of use of the system.